The introduction of the new General Data Protection Regulation (GDPR), which came into force of 25th May 2018, provides additional rights to people who provide/share personal information with organisations within the EU. The South Downs Planetarium has always treated the personal data provided by members of the public with great care and we strongly believe in protecting your personal data.
When you contact the South Downs Planetarium we will ask for only the minimum personal information to enable us to carry out our obligations of booking you onto any of our shows, or an organised visit – this includes electronic payments. This information is obtained to enable us to fulfil our ‘contract’ with you. It is on this basis that we lawfully request and process your personal data.
The South Downs Planetarium lawfully processes your personal data; by which we mean we will create a list (name and contact details only) so that our staff on duty will know who to expect at each Planetarium show. We do not use your personal data for any other purpose, so you will not get e-mails, phone calls or letters from us unless you specifically sign up for our e-mail bulletin circulars.
We do not share, give, sell or otherwise pass on any personal data to other organisations except in the following circumstances:
You have the right to ensure that we process your personal data fairly and where we do hold your personal data, that information is accurate. You also have the right to restrict our processing of your data. As described above, the ‘processing’ is simply to create an attendance list for each show, so one may consider this ‘processing’ to be rather benign. You have the right to ensure that we do not hold personal data about you longer than is necessary and to have that data removed (also known as the right to be forgotten or the right to erasure).
To make a request to see what data we hold, what processing the
South Downs Planetarium does with your personal data or to have
data erased, you should contact the South Downs Planetarium. You
can make that request by either
emailing firstname.lastname@example.org and outline your request or by printing a form
and posting it to us at the address provided at the bottom of page
The South Downs Planetarium will have one month to respond to your request. There is no fee attached to making this request.
If you believe there has been a data breach with your personal
data, you should immediately contact the South Downs Planetarium
by email at
email@example.com and outline your concern. We will immediately investigate the matter and report back to you.
The data breach will be investigated and findings reported back to
you. Further information regarding GDPR and making a complaint to
a higher authority can be found at the Information Commissioners
Should you require any further details, please do not hesitate to contact the South Downs Planetarium.
Published Date: May 2018
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